Support

Should you need help fitting your InfoCrank, linking your bike computer to it, or you think it has developed a fault, then we have extensive resources available to help. If you prefer you can contact one of our InfoCrank specialists who would be pleased to help.

Video guides

Watch our Installation videos and webinars, lead by our InfoCrank specialists to discover how you can get the best from your InfoCrank

Manuals

		Download Link
Bottom Brackets	M30 Compatibility Guide
	BB86 frame gauge
	Di2 EPS options with M30 bottom bracket
	M30 BSA, BB30, Pressfit 30, OSBB installation
Chainrings	Mounting Guide
Cadence Magnets	Installation
Power meter operation	Quick Start Guide
	Battery installation
	2 Year Warranty
	Find my serial number
navi2coach	Quick Start Guide

Knowledge Base

Check if your issue has been covered in our extensive knowledge base

Analysing your power data

The InfoCrank does one thing and one thing simply. It measures the power you’re putting through each pedal (256 times a second) and sends that to your bike computer. But data is useless without analysis so at InfoCrank we’re pleased to bring you the best power analysis tools around.

Firmware Updates

Visit our Firmware Page for the latest firmware.

Report a Fault

Visit our support portal

Please get in touch if you have any queries about which InfoCrank is right for you or if you’d like any support now that the crank is on your bike.

Forgive us if it takes a few hours to get back to you, we may be operating on a different time zone (or out on a ride!). We aim to respond to all enquiries within 24 hours.