Support Infocrank icon Power Meter


Should you need help fitting your InfoCrank, linking your bike computer to it, or you think it has developed a fault, then we have extensive resources available to help. If you prefer you can contact one of our InfoCrank specialists who would be pleased to help.

Video Guides

Watch our Installation videos and webinars, lead by our InfoCrank specialists to discover how you can get the best from your InfoCrank.

Knowledge Base

Check if your issue has been covered in our extensive knowledge base.

Analysing your power data

The InfoCrank does one thing and one thing simply. It measures the power you’re putting through each pedal (256 times a second) and sends that to your bike computer. But data is useless without analysis so at InfoCrank we’re pleased to bring you the best power analysis tools around.

Firmware Updates

Visit our Firmware Page for the latest firmware. 

Submit a Support Ticket

Please get in touch if you have any queries about which InfoCrank is right for you or if you’d like any support now that the crank is on your bike.

Forgive us if it takes a few hours to get back to you, we may be operating on a different time zone (or out on a ride!). We aim to respond to all enquiries within 24 hours.


Verve Cycling Pty Ltd
Unit 3, Ground Floor
1008 Wellington Street
West Perth
Western Australia


Verve Cycling (Europe) GmbH
Plövenweg 3
6165 Telfes im Stubaital

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