Why does InfoCrank report cadence as decaying?

1. decay, decline(noun)  a gradual decrease; as of stored charge or current In a nutshell: Because InfoCrank’s system will accurately measure down to 5 rpms versus a much higher minimum cadence used by other powermeters (20-30 is a common minimum rpm measurement).  ...

Cadence Rules Applied Message

Some riders get a file integrity email every so often and depending on terrain, or maybe after every ride saying “Cadence rules applied. One or more cadence values were discarded since they were outside the user’s acceptable range. It’s possible the...

My head unit won’t connect to my InfoCranks?

Activate the InfoCrankFirstly, you need to ensure that both cranks are active and ready to pair. You can wake up the cranks either by placing load on the crank arms or manually swiping a magnet behind the module. Be sure you put your body weight on the pedals to apply...

Right Crank not working (or cranks not working)

StepsActionOutcomeComments1.Open the VINC App and wave magnet past cranks or apply significant torque.  Remember to allow time for right crank to respond, after left crank sends the message.Check that no options are selected in the four option boxes under the serial...

24mm InfoCrank – use of spacers

The 24mm InfoCrank® is designed to fit on many different bike frames ranging from 86.5mm to 92mm.   This means that the spindle, spacer and BB combination may need some work to make it totally right for your bike, even if your bike is in spec.The way to work this out...

Should I re-zero or re-calibrate InfoCrank before each ride?

No! No zeroing or calibrating is required. If, out of habit, you re-zero, tare or press Calibrate every day, that’s also fine, but it is not necessary, and if performed incorrectly it could alter the accuracy of your left/right balance readings. In the event of a...
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